Terms of Service

Last updated October 1, 2026

1. AGREEMENT TO TERMS

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you" or "your") and Level Method, LLC, a Wyoming limited liability company ("Company," "we," "us," or "our"), concerning your access to and use of the website https://www.levelmethod.com ("Website"), the Level Method mobile application ("App"), and any related services, including sales, marketing, or events (collectively, the "Services").

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree with these Terms, you must discontinue use of the Services immediately.

We reserve the right to modify these Terms at any time. We will notify you of changes by updating the "Last updated" date above. Your continued use of the Services after any changes constitutes acceptance of the revised Terms.

2. DESCRIPTION OF SERVICES

Level Method, LLC provides a proprietary system of fitness ranking, programming, member engagement, software platforms, digital displays, online applications, and related support tools. Our Services include:

  • For Gym Owners & Coaches: Programming delivery, the Level MAP, leveled programming, digital maps, CHIP integration, coaching tools, kickstart programs, and related resources, subject to a separate License Agreement
  • For Individual Athletes: The Level Method app, individual programming, MAP assessments, and progress tracking
  • Website: Educational content, blog posts, lead magnets, and information about our products and services

3. USER ACCOUNTS

To access certain features of the Services, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain the security and confidentiality of your login credentials
  • Not share credentials outside authorized users (e.g., facility staff for gym accounts)
  • Notify us immediately of any unauthorized use of your account or security breach
  • Accept responsibility for all activity that occurs under your account

We reserve the right to suspend or terminate accounts that violate these Terms or revoke or disable access credentials upon termination.

4. SUBSCRIPTIONS AND PAYMENT

4.1 Subscription Plans

Access to certain Services requires a paid subscription. Current pricing, package details, and corresponding payment schedules are available on our Website or through direct communication with our team. We reserve the right to modify pricing with 30 days' notice to active subscribers.

4.2 Billing

Subscription fees are billed in advance on a monthly (or annual, if applicable) basis. By subscribing, you authorize us to charge your designated payment method for all applicable fees. You are responsible for keeping payment information current so as to maintain timely payments.

4.3 Cancellation

To cancel your subscription, you must complete the cancellation process as outlined by Level Method, which may include completing any required cancellation steps. Simply ceasing to use the Services does not constitute cancellation, and you will remain responsible for all applicable fees until the cancellation process is complete. Upon successful completion of cancellation:

  • Your subscription will remain active through the end of the current billing period
  • No refunds will be issued for partial billing periods
  • Your access to paid features and all licensed materials will terminate at the end of the billing period
  • You must immediately discontinue use of all Level Method trademarks, content, and materials

Gym owner license agreements may contain additional cancellation terms, including minimum commitment periods and required notice periods. In the event of a conflict, the executed License Agreement shall control.

4.4 Refund Policy

All fees are non-refundable except as required by applicable law. If you believe you have been incorrectly charged, please contact support@levelmethod.com within 30 days of the charge.

5. INTELLECTUAL PROPERTY

5.1 Our Intellectual Property

The Services, including but not limited to the Level MAP assessment system, programming content, workout designs, level definitions (White, Yellow, Orange, Blue, Purple, Brown, Black, Red), digital maps, scoring algorithms, ranking systems, educational materials, manuals, graphics, logos, trademarks, service marks, and trade names, are owned by Level Method, LLC and protected by copyright, trademark, and other intellectual property laws.

5.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for their intended purpose, subject to these Terms. This license is for one facility only in the case of gym owner subscriptions.

5.3 Restrictions

You may not:

  • Copy, modify, distribute, sell, or lease any part of the Services
  • Reverse engineer or attempt to extract the source code of any software
  • Reproduce or redistribute our programming, assessments, Level MAP, or proprietary systems
  • Use our intellectual property to create competing products or services
  • Share login credentials or subscription access with unauthorized users
  • Scrape, crawl, or use automated tools to access the Services
  • Purport to speak on behalf of Level Method, LLC without prior written authorization
  • Offer or grant certificates to trainers or certify trainers as Level Method certified
  • Publish any written work about Level Method or on Level Method's behalf without prior written authorization
  • Use Level Method's name, trademarks, or logos to promote any product, good, or service outside the scope of your license
  • Alter, distort, or present Level Method content alongside competing systems on digital displays

5.4 Gym Owner License

Gym owners with active subscriptions are granted a license to use Level Method programming and materials within their single facility for their members, subject to a separate License Agreement. This license terminates upon cancellation of the subscription. Programming and materials may not be redistributed, resold, or used outside the subscribing facility. If the facility changes locations, 30 days' prior written notice to Level Method is required.

5.5 Trademark Cross-License (Gym Owners)

By entering into a gym owner License Agreement, you grant Level Method, LLC a non-exclusive license to use your facility's logos, trademarks, and trade names in connection with the Service, on our website, in our mobile application, in marketing materials, and in customer lists. We will remove such uses upon termination within a reasonable time if requested.

6. USER CONTENT

You may submit content through the Services, including testimonials, feedback, and communications. By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display such content in connection with the Services, including marketing and promotional purposes.

Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial. If you wish to update or delete your testimonial, please contact us at support@levelmethod.com.

You represent that you own or have the necessary rights to submit any content and that your content does not violate any third party's rights.

7. DIGITAL DISPLAYS (GYM OWNERS)

If you are a gym owner licensee and use the Service on digital displays, televisions, monitors, projectors, tablets, or other presentation hardware within your facility, you shall:

  • Use only Level Method-authorized software or applications for such displays
  • Ensure Level Method content and trademarks are not altered, distorted, or presented alongside competing systems
  • Bear sole responsibility for the procurement, installation, and maintenance of the hardware

Level Method provides the software and updates; you provide and maintain the hardware.

8. PROHIBITED ACTIVITIES

You agree not to:

  • Use the Services for any unlawful purpose
  • Harass, abuse, or harm other users
  • Interfere with or disrupt the Services or servers
  • Impersonate any person or entity
  • Upload viruses, malware, or other harmful code
  • Attempt to gain unauthorized access to any part of the Services
  • Use the Services to compete with Level Method, LLC

9. DISCLAIMERS

9.1 Fitness Disclaimer

The Services provide fitness programming and assessment tools for informational and educational purposes. The Services are not intended to, and do not, constitute legal, professional, medical or healthcare advice or diagnosis, and may not be used for such purposes. Always consult your physician or qualified health provider before beginning any fitness program. You participate in any physical activity at your own risk.

Level Method, LLC is not responsible for any injuries, health complications, or adverse effects resulting from the use of our programming or assessments. Reliance on any information you receive from Level Method is to be taken strictly at your own risk.

9.2 Service Disclaimer

THE SERVICE, WEBSITE, APPLICATIONS, LEVEL MAP, MANUALS, AND ALL CONTENT RELATED IN ANY WAY TO THE SERVICE, ARE PROVIDED "AS IS" AND WITHOUT CONDITIONS OR WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, LEVEL METHOD, LLC DISCLAIMS ALL CONDITIONS AND WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS, AVAILABILITY, SECURITY, COMPATIBILITY AND NON-INFRINGEMENT. LEVEL METHOD DOES NOT WARRANT THAT ANY CONTENT WILL BE ERROR-FREE, THAT ACCESS THERETO WILL BE UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICE IS FREE OF HARMFUL COMPONENTS.

9.3 Community Content

Aspects of the Service may contain the opinions and views of other users, including in forums and community spaces. Given the interactive nature of these features, we cannot endorse, guarantee, or be responsible for the accuracy, efficacy, or veracity of any content generated by our users.

10. LIMITATION OF LIABILITY

IN NO EVENT SHALL LEVEL METHOD, LLC OR ITS OFFICERS, MEMBERS, MANAGERS, EMPLOYEES, AGENTS, CONTRACTORS, AFFILIATES, SUBSIDIARIES, SUCCESSORS AND ASSIGNS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES INCLUDING LOST REVENUE, PROFITS, LOST DATA, EXPENDITURES, INVESTMENTS, LEASES OR COMMITMENTS MADE IN CONNECTION WITH THE ACTIVITIES OR GOODWILL OF EITHER PARTY, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT OR ITS TERMINATION, WHETHER LIABILITY IS ASSERTED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE AND STRICT PRODUCT LIABILITY), AND IRRESPECTIVE OF WHETHER THE PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSSES OR DAMAGES.

THE TOTAL LIABILITY OF LEVEL METHOD, LLC SHALL BE LIMITED TO THE FEES PAID BY YOU TO LEVEL METHOD, LLC IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

THESE EXCLUSIONS AND THIS CAP APPLY TO CLAIMS ARISING FROM OR RELATING TO THE PROCESSING OF PERSONAL DATA, INCLUDING CLAIMS UNDER SECTION 14 AND UNDER THE PRIVACY ADDENDUM, EXCEPT TO THE EXTENT APPLICABLE LAW FORBIDS LIMITING THAT LIABILITY (FOR EXAMPLE, LIABILITY UNDER CLAUSE 12 OF THE EU STANDARD CONTRACTUAL CLAUSES OR ARTICLE 82 OF THE GDPR).

EACH PARTY ACKNOWLEDGES AND AGREES THAT THE FOREGOING LIMITATIONS ARE AN ESSENTIAL ELEMENT OF THE BARGAIN BETWEEN THE PARTIES, AND IN THEIR ABSENCE THE ECONOMIC TERMS WOULD BE SUBSTANTIALLY DIFFERENT.

YOU HEREBY IRREVOCABLY WAIVE ANY CLAIM AGAINST LEVEL METHOD WITH RESPECT TO THE SERVICE AND ANY SERVICES YOU PROVIDE TO THIRD PARTIES (INCLUDING YOUR EMPLOYEES, CONTRACTORS, AND CLIENTS), TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

11. INDEMNIFICATION

11.1 By You

You shall indemnify and hold harmless Level Method, LLC and its officers, members, managers, employees, agents, contractors, affiliates, subsidiaries, successors and assigns from and against any and all damages, liabilities, costs, expenses, claims, and/or judgments, including, without limitation, reasonable attorneys' fees and disbursements (collectively, "Claims") that arise or result from:

  • Any inaccuracy of any representation or warranty made by you
  • Your breach of any obligations, agreements, or duties under these Terms
  • Your negligent or intentional acts or omissions
  • Any Claims relating to bodily injury, death, or property loss of (or directly or indirectly caused by) your patrons, clients, customers, officers, members, managers, employees, agents, contractors, affiliates, subsidiaries, successors and assigns

11.2 By Level Method

Level Method, LLC shall indemnify and hold harmless you and your officers, members, managers, employees, agents, contractors, affiliates, subsidiaries, successors and assigns from and against any Claims that arise or result primarily from Level Method's material breach of any of its obligations, agreements, or duties under these Terms, but only in proportion to and to the extent such Claims arise out of or are caused by the negligent or intentional acts or omissions of Level Method, LLC and/or its officers, members, managers, employees, agents, contractors, affiliates, subsidiaries, successors and assigns.

12. NATURE OF RELATIONSHIP

You enter into these Terms as, and shall continue to be, an independent contractor. Nothing in these Terms shall be construed as creating a joint venture, partnership, franchise, agency, employer/employee, or similar relationship between you and Level Method, LLC, or as authorizing either party to act as the agent of the other. Nothing in these Terms shall create any obligation between either party and a third party.

13. CONFIDENTIALITY

Each party agrees not to disclose or use the other party's non-public business, technical, or financial information except as required to perform under these Terms or as required by law.

14. PROCESSOR TERMS FOR GYM MEMBER DATA

This section applies to every gym owner licensee and to the personal data of the gym's members, prospects and staff that Level Method processes for the gym through the Services ("Gym Member Data"). The gym is the controller or regulated entity for Gym Member Data, and Level Method is its processor. When a gym accepts the Level Method Privacy Addendum, that addendum is part of this agreement and prevails over this section for Gym Member Data.

14.1 Instructions

Level Method processes Gym Member Data only on the gym's instructions, which are these Terms, the Privacy Addendum once accepted, and the gym's configuration and use of the Services. The nature and purpose of the processing is operating the gym's member assessment, level, workout and coaching service: collecting, storing, displaying, calculating levels, sending the messages the gym directs, exporting and deleting. The data are the identity, contact, assessment, workout, body-measurement and coaching records the gym enters or collects through the Services, which may include consumer health data. The duration is the term of the gym's subscription plus the deletion period in section 14.4. Level Method does not sell Gym Member Data and does not use it for any other purpose, except as the Privacy Addendum permits or applicable law requires.

14.2 Confidentiality, security and subcontractors

Each person Level Method authorizes to process Gym Member Data is subject to a duty of confidentiality. Level Method implements and maintains reasonable security procedures and practices appropriate to the nature of the information, and requires the same by contract from the subcontractors that process it. Level Method engages subcontractors under a written contract that requires them to meet the obligations of this section, lists them on request, and gives the gym notice and an opportunity to object before engaging a new one. If Level Method cannot accommodate an objection, the gym may end its subscription for the affected Services, which is its sole remedy.

14.3 Assistance and breach notice

Taking into account the nature of the processing and the information available to it, Level Method assists the gym, insofar as reasonably practicable, with consumer requests, with its security and breach-notification obligations, and by providing the information the gym needs to conduct and document its data protection assessments. Level Method forwards to the gym any request it receives about Gym Member Data, and notifies the gym without undue delay after becoming aware of a breach of security affecting Gym Member Data.

14.4 Deletion, return and assessments

At the end of the Services, at the gym's direction, Level Method returns Gym Member Data or deletes it, in the ordinary course and from backups as they rotate out, unless the law requires retention. Where a law imposes a deletion period directly on Level Method as a processor of consumer health data, Level Method meets it. On request Level Method makes available the information necessary to demonstrate its compliance with this section, and allows and cooperates with reasonable assessments by the gym or its designated assessor no more than once every twelve months, or arranges for a qualified and independent assessor to assess its measures using an appropriate and accepted control standard and provides the report on request.

14.5 The gym's responsibilities

The gym is responsible for its lawful basis and any consent, its notices to members, its members' requests, and its own compliance with the laws that apply to it.

15. UPDATES AND MODIFICATIONS

Level Method may update or modify the Service, including software, applications, or display content. You agree to adopt such updates in a timely manner to maintain compliance with Level Method standards.

16. GOVERNING LAW AND DISPUTE RESOLUTION

These Terms shall be governed by the laws of the State of Wyoming of the USA.

Any dispute, controversy, or claim arising out of or relating to these Terms shall first be submitted to non-binding mediation, and if not resolved within thirty (30) days, to binding arbitration under the rules of the American Arbitration Association.

Disputes arising from the EU Standard Contractual Clauses or the UK International Data Transfer Addendum incorporated into the Privacy Addendum, including claims by data subjects as third-party beneficiaries, are excluded from this mediation and arbitration clause and are resolved under the law and by the courts those instruments name.

In the event that litigation results from or arises out of these Terms or the performance thereof, the parties agree to reimburse the prevailing party's reasonable attorneys' fees, court costs, and all other reasonable expenses, in addition to any other relief to which the prevailing party may be entitled.

17. SEVERABILITY

Whenever possible, each provision of these Terms will be interpreted in such manner as to be effective and valid under applicable law, but if any provision is held to be invalid, illegal, or unenforceable in any respect under any applicable law or rule in any jurisdiction, such invalidity, illegality, or unenforceability will not affect any other provision or any other jurisdiction, but these Terms will be reformed, construed, and enforced as if such invalid, illegal, or unenforceable provisions had never been contained herein.

18. ENTIRE AGREEMENT

These Terms, together with our Privacy Notice, any executed License Agreement and, once a gym accepts it, the Privacy Addendum, constitute the final, complete, and exclusive statement of the agreement between you and Level Method, LLC with respect to the subject matter hereof, and supersede any and all other prior and contemporaneous agreements and understandings. In the event of a conflict between these Terms and an executed License Agreement, the License Agreement shall control. For the processing of Gym Member Data, the Privacy Addendum controls over these Terms and the License Agreement, except that the limitations of liability in section 10 apply as the Privacy Addendum states.

19. CONTACT US

If you have questions about these Terms, you may contact us:

  • Email: support@levelmethod.com
  • Mail: Level Method, LLC, 1887 Whitney Mesa Dr #2859, Henderson, NV 89014, USA